Get In Touch
Get in touch with our experts
We eliminate the guesswork for you. All applicable taxes and duties are included in your order total at checkout.
We deliver your order as fast as possible so you can get out there and enjoy your shoes and gear. Expedited delivery isn’t currently available..
You can start a return online. For additional details, refer to our simple instructions. And remember, we always cover the return delivery costs for Sneakers Mall Members.
The best way to exchange an order is to simply place a new order for the item you want and return the item you already have.
No, payment for Sneakers Mall orders can’t be split between multiple payment methods.
Yes, we recommend asking your bank to enable international purchases on your card. You will be notified at checkout if international purchases need to be enabled.